Privacy Policy

Questions or concerns about this Privacy Policy? Contact us at legal@hawkeye-seo.com.

SEOHawk, a product of HQM Media, LLC ("Company," "SEOHawk," or "We") respects your privacy and is committed to protecting it through our compliance with this policy and any applicable laws when you use the website, www.hawkeye-seo.com (the “Site”), or any Services (defined in the next paragraph) accessed from any Site.

SEOHawk offers various services (the “Services”) to provide businesses and individuals access to a rich collection of resources related to search engine optimization, including without limitation search engine optimization tools, link analysis tools, site profile services, search analytics, blogs, user-generated content, personalized content, and industry surveys and opinion polls.

This privacy policy describes the types of information we may collect from you or that you may provide when you visit our Site or use our Services in general, and our practices for collecting, using, maintaining, protecting, and disclosing that information. This privacy policy informs you of additional information and rights you may have pursuant to certain applicable regulations related to privacy and data protection.

If you are located in the European Union, the General Data Protection Regulation effective 25 May 2018 (“GDPR”) applies to information about you (“Personal Data” under GDPR) that SEOHawk may collect. In that case, and under GDPR, you are defined as a “Data Subject,” SEOHawk is a “Data Controller” for Personal Data that SEOHawk obtains and “Processes,” and this policy explains your rights with respect to that Personal Data.

In addition, The California Consumer Privacy Act, codified at Cal. Civ. Code §1798.100 et seq., including future amendments as well as any final implementing regulations adopted by the State of California Department of Justice Office of The Attorney General (together, “CCPA”) also now protects “Personal Information” that identifies, relates to, describes or can be associated with, or reasonably can be linked (directly or indirectly) with a specific individual (“Consumers”) or household in California. If you think SEOHawk is processing your Personal Information, please see the section in the Policy below with the heading “Your Rights Under California Privacy Statutes” for more information about SEOHawk and CCPA.

This policy applies to information we collect:

• On the Site. Under GDPR, this policy also applies to Personal Data to the extent that you as a Data Subject under GDPR provide that Personal Data to or it is collected from you on the websites of certain SEOHawk partners.
• In email, text, and other electronic messages between you and the Site.
• Through mobile and desktop applications you download from the Site or in connection with the Services, which provide dedicated non-browser-based interaction between you and the Site.
• From third parties, whether they are partners or vendors.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your only recourse is not to use our Site or Services. By accessing or using the Site or Services, you agree to this privacy policy.

This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of this Site or these Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Site is not intended for children under 13 years of age generally, and specifically for children under 16 years of age who are subject to GDPR (individually, a "Minor", and collectively, "Minors"). No minors may provide any information to or on the Site. We do not knowingly collect personal information from minors. If you are a minor, do not use or provide any information on the Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a minor without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor, please contact us at legal@Hawkeye-SEO.com.

GDPR Lawful Bases for Processing Personal Data of Data Subjects

Under GDPR, SEOHawk may only Process the Personal Data of a Data Subject lawfully if SEOHawk has at least one of six lawful bases for Processing the Personal Data. Currently under this version of the privacy policy, SEOHawk relies on at least one of the following legal bases to process Personal Data under GDPR:

• In order to perform pursuant to one or more legal agreements (contracts) with you,
• With your consent, and
• Pursuant to a Legitimate Interest, in which SEOHawk considers the purpose it has for Processing your Personal Data, whether the Processing is necessary for that Purpose, and whether your own personal interests as a Data Subject outweigh SEOHawk’s purpose in Processing your Personal Data.

(As a reminder, if you are not a Data Subject providing your Personal Data to SEOHawk from within the European Union, GDPR does not apply to you.)

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Site and Services, including information:

• By which you may be personally identified, such as name, postal address, email address, or telephone number ("personal information");
• That is about you but individually does not identify you, such as your company name and job title; and/or
• About your Internet connection, the equipment you use to access our Site, and usage details.

(Under GDPR, SEOHawk collects Personal Data from Data Subjects from within the EU, and Personal Data is considered to be broader and to include more categories of information than how we generally refer to “personal information” in this policy. We will be specific when we are discussing GDPR and activities we undertake related to Personal Data under GDPR.)

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site using cookies and other tracking technologies defined and discussed with more detail below. Information collected automatically may include usage details, email address, IP addresses, and information collected through cookies and other tracking technologies.
• From third parties, for example, our business partners and third-party service providers who we believe in good faith are providing or sharing with us data in compliance with applicable laws or with whom you have authorized either these third parties or us or both to collect and use the data.

Information You Provide to Us

The information we collect on or through our Site or Services may include:

• Information that you provide by filling in forms on our Site. This includes without limitation information provided at the time of subscribing to the Services, and when you report a problem with our Site.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Site and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Site.
• Your search queries on the Site.
• Information you enter into our Site about your marketing activities so that we can provide Services to you.
• You also may provide information to be published, displayed, or transmitted (hereinafter "posted") on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, "Interactive Content"). Your Interactive Content is posted on and transmitted to others at your own risk; we cannot control the actions of other users of the Site with whom you may choose to share your Interactive Content. Therefore, we cannot and do not guarantee that Interactive Content will not be viewed by unauthorized persons.

Usage Details, IP Addresses, Cookies, and Other Technologies

As you navigate through and interact with our Site and Services, we may automatically collect certain information about your equipment, browsing actions, and patterns, including without limitation:

• Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
• Information about your computer and Internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not identify any individual*. It helps us to improve our Site and Services and to deliver better and more personalized future services by enabling us to do things such as:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Site according to your individual interests.
• Speed up user searches.
• Recognize you when you return to our Site.
• Provide better services in the future.

(*The information referred to above may still constitute Personal Data under GDPR even though more generally SEOHawk does not try to identify any individuals beyond recognizing them when they return to the Site in order to provide and/or to enhance the experience described in 2. to 5. above; however, to the extent this information is not anonymized or pseudonymized to the extent that it no longer qualifies as Personal Data, SEOHawk will comply with GDPR with respect to Processing any such Personal Data.)

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
• Flash cookies: Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
• Web beacons: Pages of our Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us. However, to the extent the information we collect by automatic means constitutes Personal Data under GDPR either before or after we collect it, our processing of that Personal Data will comply with GDPR.

How to disable cookies

Most browsers automatically accept cookies, but this is typically something you can adjust. At the time this version of the Policy was drafted, here are instructions to disable cookies for each browser:

• Safari on desktop and Safari Mobile (iPhone and iPads): By default, Safari protects you from being tracked from site to site unless you disable Intelligent Tracking Prevention (ITP).
• Firefox: By default, Firefox protects you from cross-site tracking, so long as you have not disabled Enhanced Tracking Protection (ETP).
• Chrome
• Microsoft Edge: Enable tracking prevention to protect you from being tracked between Site.
• Samsung Internet Browser

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Site and their content to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your subscriptions to the Services, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Site or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Site.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We never sell your personal information or provide it to others for their own and exclusive marketing purposes.

Disclosure of Your Information

We may collect and disclose anonymous and aggregated information about our users and subscribers, and other information that does not identify any individual without restriction for the purposes of product research, to improve our Services and for other commercial purposes.

We may disclose personal information that we collect or that you provide as described in this privacy policy as follows:

• We share your personal information with trusted third parties who are our technology suppliers and partners where we have agreements to provide services with or in conjunction with SEOHawk Services that our marketing research indicates you have sought if not actually requested, such as Google Analytics, worldwide business location map and other location-specific software as a service offerings, and reliable keyword data services for SEO. SEOHawk is committed to working with suppliers and partners who comply with similar and equally protective undertakings of privacy and confidentiality.
• We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses and function coordinators, including software systems for customer relationship management (e.g., Salesforce.com), customer service and support solutions (e.g., Intercom), email campaign marketing (e.g., HubSpot). These third parties comply with similar and equally protective undertakings of privacy and confidentiality.
• We currently have just two affiliated companies. As we continue to grow our business, we will likely share your personal information with our other affiliated (“Group”) companies for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us, your personal information will be disclosed to such entity. Also, should any bankruptcy or reorganization proceeding ever be brought by or against us, all such information will be considered an asset of ours and as such it is possible the information will be assigned or transferred to third parties.
• Where required, we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms of Use or other applicable policies; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business, or the public.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our Site, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• When we share Personal Data under GDPR with our partners, we will do so pursuant to GDPR appropriate Data Processing Addendum or Data Sharing Agreements as appropriate given the nature of the parties’ respective roles under GDPR (i.e., Data Controllers to Data Processors versus co-Data Controllers).

We may also disclose your personal information:

• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SEOHawk, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us.

For those users of our Services and Site Outside of the European Union and for which GDPR does not apply, we have created the following mechanisms and practice to provide you with the following control over your information:

• Tracking technologies and advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash Player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Promotional offers from the company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, as an account holder or subscriber at any other time you can make changes by logging into the Site and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes. For forms on which we collect information or data from non-account holders, we will switch our practice to the extent applicable law requires (e.g., GDPR) so that by default you are opted-out and can opt-in only by checking the relevant box located on the form on which we collect your information or data. If you find that you are receiving communications that you do not believe you have provided consent, you can alert us to your concerns by sending us an email stating your request to legal@hawkeye-seo.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

Accessing and Correcting Your Information

You can review and change some of your personal information by logging into the Site and visiting your account profile page.

You may also send us an email at legal@hawkeye-seo.com to request access to, correct, or delete any personal information that you have provided to us. In some cases, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your Interactive Content from the Site, copies of your Interactive Content may remain viewable in cached and archived pages or might have been copied or stored by other users of the Site. Proper access and use of information provided on the Site, including Interactive Content, is governed by our Terms of Use.

GDPR Process for Exercising Data Subject’s Rights in Personal Data

For those users of our Services and Site from within the European Union and for which GDPR applies, we have created the following mechanisms and practices to provide you with the following control over your personal information that comprises GDPR Personal Data:

What are your rights?

By law, if any of your personal information/Personal Data provided to SEOHawk is subject to GDPR in the European Union, you have a number of rights when it comes to your personal information/Personal Data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

IMPORTANT: When you contact SEOHawk to exercise your rights described below, it is very important for security verification and other purposes that you use any email address that you know is associated with the personal information/Personal Data about which you are contacting SEOHawk.

1. The right to object to processing

You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

HOW TO EXERCISE YOUR RIGHT: If you want to object to certain types of processing, please direct your communication to legal@hawkeye-seo.com providing specific and detailed information regarding your objection and requested action.

2. The right to be informed

You have the right to be provided with clear, transparent, and easily understandable information about how we use your Personal Data and your rights. This is why we are providing you with the information in this privacy policy and also are available if you want information that you do not believe this privacy policy provides.

HOW TO EXERCISE YOUR RIGHT: If you have questions about the privacy policy or how SEOHawk may be processing your Personal Data, please direct your communication to legal@hawkeye-seo.com and please be specific and detailed about your questions and SEOHawk will promptly address those questions.

3. The right of access

You have the right to obtain access to your Personal Data (if we are processing it), and certain other information about our privacy practices with respect to your Personal Data (similar to that provided in this privacy policy). This is so you are aware and can check that we are using your information in accordance with GDPR or any other applicable data protection laws.

HOW TO EXERCISE YOUR RIGHT: If you have questions specific to your personal information/Personal Data and how SEOHawk is using it in accordance with GDPR or other applicable laws, please direct your communication to legal@hawkeye-seo.com and please be specific and detailed about your questions and SEOHawk will promptly address those questions.

4. The right to rectification

You are entitled to have your information corrected if it is inaccurate or incomplete.

HOW TO EXERCISE YOUR RIGHT: If you believe your personal information/Personal Data processed by SEOHawk is incorrect and needs to be updated or otherwise corrected, please check your settings with respect to your account, and if you still believe your Personal Data is inaccurate, direct your communication to legal@hawkeye-seo.com.

5. The right to erasure

This is also known as “the right to be forgotten” and, in simple terms, enables you to request the deletion or removal of your personal information/Personal Data where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

HOW TO EXERCISE YOUR RIGHT: If you no longer want SEOHawk to have and process your personal information/Personal Data, please direct your communication to legal@hawkeye-seo.com. (NOTE: Consistent with GDPR, SEOHawk may retain a trivial amount of information to keep a record of its compliance with your request.)

6. The right to restrict processing

You have rights to “block” or suppress further use of your personal information/Personal Data that SEOHawk processes. When processing is restricted, we can still store your personal information/Personal Data, but may not use it further. We keep lists of people who have asked for further use of their information to be “blocked” to make sure the restriction is respected in future. For clarity, if you do make these requests, it does not mean that anything we have done with your personal information/Personal Data with your consent up to that point is unlawful.

HOW TO EXERCISE YOUR RIGHT: If you no longer want to restrict SEOHawk from processing your personal information/Personal Data, please direct your communication to legal@hawkeye-seo.com.

7. The Right to Data Portability

You have rights to obtain and reuse your personal information/Personal Data for your own purposes across different services. For example, if you decide to switch to a new provider of services like the Services from SEOHawk that you subscribed to, this enables you to move, copy, or transfer your personal information/Personal Data easily between our IT systems and theirs safely and securely, without affecting its usability.

HOW TO EXERCISE YOUR RIGHT: If you want SEOHawk to export your personal information/Personal Data for portability, please direct your communication to legal@hawkeye-seo.com.

Note: SEOHawk will retain and continue to process your personal information/Personal Data unless you also request to be forgotten or request restricted or blocked processing.

8. The Right to Lodge a Complaint

You have the right to lodge a complaint about the way we handle or process your personal information/Personal Data with your national data protection regulator. However, we hope you will contact SEOHawk first (legal@hawkeye-seo.com) so SEOHawk can try to address your complaint directly.

HOW TO EXERCISE YOUR RIGHT: If you want to lodge a complaint with SEOHawk, please direct your communication to legal@hawkeye-seo.com.

9. The Right to Withdraw Consent

If you have given your consent to anything we do with your personal information/Personal Data, you have the right to withdraw your consent at any time. This includes your right to withdraw consent to us using your personal information/Personal Data for marketing purposes.

HOW TO EXERCISE YOUR RIGHT: If you want SEOHawk to withdraw your consent to process your personal information/Personal Data, please direct your communication to legal@hawkeye-seo.com.

We usually act on requests and provide personal information/Personal Data free of charge, but may charge a reasonable fee to cover our administrative costs of providing the personal information/Personal Data for:

• Baseless or excessive/repeated requests, or
• Further copies of the same personal information/Personal Data.

Alternatively, we also may be entitled to refuse to act on the request. Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we will come back to you and let you know.

Most importantly: PLEASE UNDERSTAND that if you are a paid/unpaid subscriber to a SEOHawk Service, many types of personal information/Personal Data are necessary for SEOHawk to maintain and continue your account, along with the subscription to any Services which that personal information/Personal Data is associated. If the personal information/Personal Data can no longer be used by SEOHawk for that purpose, it may necessitate terminating the account and/or subscription (without any refund) and discontinuing access to and the use of the Service and/or Site to which the personal information/Personal Data is associated. We will use reasonable efforts to advise you of any such adverse consequences of restricting or removing our ability to maintain accounts and subscriptions by requests related to Personal Data, e.g. removal, restriction, blocking, etc.

SEOHawk’s Retention of Personal Data Under GDPR and Other Applicable Laws

We only retain your personal information/Personal Data for as long as is necessary for us to use your information as described above or to comply with our legal obligations and legitimate interests. Please be advised that this means that we may retain some of your personal information/Personal Data after you cease to use our Services. For instance, we may retain your data as necessary to meet our legal obligations, such as for tax and accounting purposes.

When determining the relevant period in which we retain or establish/revise periods for retaining personal information/Personal Data, we will take the following factors into account:

• Our contractual obligations and rights in relation to the information involved;
• Legal obligation(s) under applicable law to retain data for a certain period of time or with respect to pending or anticipated legal actions;
• Our legitimate interest where we weigh your interest in controlling your Personal Data against our lawful purpose in processing your Personal Data;
• Statutes of limitations under applicable law(s);
• If you have made a request to have your information deleted; and
• Guidelines issued by relevant data protection authorities.

Otherwise, pursuant to GDPR, we will securely erase your personal information/Personal Data once there is no lawful basis or legal obligation to store or process it.

Your Rights Under California Privacy Statutes

Cal. Civ. Code Section § 1798.83, commonly referred to as California’s “Shine the Light” law, permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to legal@hawkeye-seo.com or write to us at:

SEOHawk/HQM Media, LLC
119 W. Gregory Blvd. #8511, Kansas City, MO 64114

SEOHawk is preparing its processes, technology and disclosures related to managing regulated Personal Information as needed to comply with CCPA (or its successor as of January 1, 2023, The California Privacy Rights Act of 2020 or “CPRA”) by the extended deadline. Other than CCPA’s regulations related to “Sale” of Personal Information and certain disclosures related to Personal Information of Consumers seeking employment with or employed by SEOHawk, SEOHawk will not become subject to most of CCPA’s requirements under two exemptions, until January 1, 2023. The first of the two CCPA exemptions applies to the remainder of CCPA’s obligations related to any applications by Consumers for, and any resulting, employment with, SEOHawk and commonly is referred to as “the Employee Personal Information Exemption.” The Employee Personal Information Exemption is codified in CCPA at Cal. Civ. Code § 1798.145(m). The second of the two CCPA Exemptions deferring most of CCPA’s obligations for SEOHawk applies to businesses collecting Personal Information in the process of doing business with other businesses, and commonly is referred to as “the Temporary B2B Exemption.” The Temporary B2B Exemption is codified in CCPA at Cal. Civ. Code § 1798.145(n).

SEOHawk’s Privacy Policy states “[w]e never sell your personal information or provide it to others for their own and exclusive marketing purposes.” SEOHawk stands by that statement. CCPA, however, adds specific requirements for third parties to be a “Service Provider” to otherwise avoid transfer of Personal Information to these third parties being deemed a “Sale” under CCPA. Like most companies, managing vendor or other third-party access to SEOHawk information is a complicated and continuing effort. In this ongoing process, if SEOHawk determines its relationships with any third-party having access to CCPA Personal Information risks being a “Sale” for lack of meeting the Service Provider definition or satisfying another CCPA exception to a “Sale,” SEOHawk will promptly act to remediate that relationship by aligning it with CCPA’s Service Provider requirements or otherwise to prevent the relationship resulting in a Sale under CCPA. Again, SEOHawk has never wanted and SEOHawk does not want to sell to or provide any Personal Information to any third party for their own exclusive marketing purposes.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information generally and in compliance with applicable laws, we cannot guarantee the security of your personal information transmitted to our Site or via our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site or via the Services.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or possibly through a notice on the Site's home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

Contact Information

To ask any other questions or comment about this privacy policy and our privacy practices on subjects in which a process for making requests is not already provided above, contact us at legal@hawkeye-seo.com.